Frosource Global Supply
These Terms and Conditions govern access to the Frosource Global Supply website, submission of sourcing requests, equipment listings, supplier applications, quotations, purchases, inspections, shipping coordination, and related services.
By using the website, submitting information, approving a quotation, issuing a purchase order, or purchasing products or services from Frosource Global Supply, the customer agrees to these Terms and Conditions.
"Frosource," "we," "our," and "us" refer to Frosource Global Supply and its authorized representatives. "Customer," "buyer," and "you" refer to the person or organization using the website or purchasing products or services.
Frosource may act as:
A sourcing and procurement agent
A reseller or supplier
An equipment broker
A marketplace or listing provider
An inspection coordinator
A warehousing and consolidation coordinator
A shipping and freight coordinator
The specific role of Frosource will be identified in the applicable quotation, invoice, purchase agreement, or service agreement.
Products shown on the website may include:
Website listings do not guarantee current availability. Equipment, vehicles, vessels, machinery, and parts may be sold, reserved, withdrawn, or repriced before an order is confirmed.
A product is not reserved until Frosource confirms availability and receives the required payment or deposit.
Unless otherwise stated, quotations:
If a quotation conflicts with these general Terms, the specific quotation or signed transaction agreement will control for that transaction.
Orders may require:
Frosource is not required to purchase, reserve, collect, inspect, package, or ship a product until the required funds have cleared.
Customers are responsible for bank charges, payment-processing fees, currency-conversion charges, and other transaction costs unless stated otherwise.
Sourcing, research, inspection, travel, technical review, and procurement fees may be nonrefundable once work has begun.
Payment of a sourcing fee does not guarantee that a suitable product will be located or that a transaction will be completed.
Special-order, used, surplus, auction, custom-fabricated, discontinued, or internationally sourced products may not be cancellable after:
Supplier payment
Equipment reservation
Auction purchase
Inspection scheduling
Packaging or crating
Domestic transportation
Export preparation
Any approved cancellation may be subject to supplier penalties, restocking charges, inspection costs, freight costs, administrative fees, and nonrecoverable expenses.
The customer is responsible for providing accurate:
Frosource is not responsible for errors caused by incomplete, inaccurate, or misleading information supplied by the customer.
The customer is responsible for confirming final compatibility unless Frosource expressly agrees in writing to provide a defined compatibility-verification service.
Photographs, part numbers, model numbers, and nameplates should be supplied whenever possible.
Unless expressly included in the quotation, the customer is responsible for:
Import duties
Customs charges
Value-added taxes
Port charges
Destination inspection
Product registration
Import permits
Standards certification
Clearing-agent fees
Local delivery charges
The customer or its appointed representative will generally serve as importer of record unless otherwise agreed in writing.
Frosource may coordinate services through independent:
These providers are independent contractors and are not employees or agents of Frosource unless expressly stated.
Product descriptions, photographs, specifications, videos, and documentation may be supplied by third parties.
Frosource seeks to present accurate information but does not guarantee that every website listing is complete, current, or free from supplier error.
Website content, branding, written materials, graphics, forms, and original media owned by Frosource may not be copied, reproduced, modified, or commercially used without written permission.
Manufacturer names and trademarks belong to their respective owners and may be used for identification purposes only.
Users may not use the website to:
To the maximum extent permitted by law, Frosource will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profit, lost production, business interruption, loss of use, or downstream contractual penalties.
Frosource's total liability arising from a transaction will not exceed the amount paid directly to Frosource for the specific product or service giving rise to the claim, except where applicable law prohibits such a limitation.
Frosource will not be responsible for delay or nonperformance caused by circumstances beyond its reasonable control, including:
These Terms will be governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.
Any dispute will be handled in the courts located in [Insert County and State], unless the parties agree in writing to mediation, arbitration, or another dispute-resolution process.
Frosource Global Supply [Business Address] [Email Address] [Phone Number]
1. Terms and Conditions