Effective Date: [Insert Date] Last Updated: [Insert Date]
This Inspection & Verification Policy explains how Frosource Global Supply may inspect, verify, document, or coordinate the inspection of equipment, machinery, vehicles, vessels, commercial products, and replacement parts before purchase, release, or shipment.
Inspection services are intended to provide customers with additional information and reduce purchasing risk. They do not eliminate all risk or guarantee future performance.
Depending on the transaction, inspection and verification may be used to:
The level of inspection will depend on the product type, location, value, condition, accessibility, and customer requirements.
Frosource may provide or coordinate one or more of the following:
Where permitted and practical:
Subject to availability:
Before inspection begins, the quotation, inspection authorization, or service agreement should identify:
Only the services specifically approved in writing are included.
Information may be provided by a manufacturer, dealer, equipment owner, vessel owner, fleet operator, auction company, or other supplier.
This may include:
Frosource may review and organize this information but does not guarantee its accuracy unless independent verification is specifically included and successfully completed.
Where applicable, the customer may receive an inspection package containing:
Inspection reports describe the condition observed at the time and location of the inspection.
Unless expressly included in writing, an inspection may not identify:
Used, refurbished, remanufactured, surplus, auction, and liquidation equipment may show:
The inspection report will describe observed conditions within the agreed scope, but it cannot guarantee that every defect has been identified.
Additional inspection, testing, certification, or recertification may be required for:
The customer is responsible for confirming that the product meets applicable installation, operational, safety, insurance, and destination-country requirements before use.
Frosource may coordinate inspections through independent:
Unless otherwise stated in writing, these providers operate as independent contractors.
Their findings, professional opinions, certifications, and liabilities are subject to their own service terms and the agreed inspection scope.
The customer is responsible for reviewing all available:
Approval confirms that the customer has reviewed the available information and accepts the product subject to the disclosed condition and inspection limitations.
The customer may decline inspection and request that a product be purchased or shipped based on supplier-provided information.
When inspection is waived, the customer accepts the additional risk associated with purchasing without independent examination or testing.
Frosource may require inspection for certain high-value, regulated, safety-critical, or high-risk products before proceeding.
Inspection-related charges may include:
Inspection fees may become nonrefundable once an appointment has been scheduled, travel has begun, or services have been performed.
An inspection does not create a warranty unless a separate written warranty is expressly provided.
Inspection does not guarantee:
Any applicable product warranty will be identified separately in the quotation, invoice, or sales agreement.
Where requested, Frosource may document the product before freight handoff through:
This documentation may assist with shipping, insurance, or condition claims but does not replace cargo insurance.
Any concern regarding an inspection service or report should be submitted in writing within [Insert Number] days after the report is delivered.
The request should include:
Frosource will review the concern based on the agreed inspection scope, available records, and the responsibilities of any independent inspection provider.
Email: [Insert Inspection Email]
Phone: [Insert Phone Number]
WhatsApp: [Insert WhatsApp Number]
Address: [Insert Business Address]
Frosource Global Supply Inspection & Verification Policy